Rule 19

Techno Legal measures to be adopted by Board

[U/s 28(1)]

No Description
(1) The Board,-
  (a)shall adopt techno-legal measures in its functioning as a digital office and
  (b) Without prejudice to its power to summon and enforce the attendance of any person and examine her on oath, may adopt suitable techno-legal measures that donot necessitate personal presence to secure the right of being heard or to tender evidence
   
(2) The techno-legal measures adopted by the Board may include measures  to enable-
  (a)Data Principals to make a complaint to the Board, using such means and following such procedure as the Board may publish on its website and app
  (b)Data Fiduciaries to give intimation of personal data breach using a personal data breach intimation artifact that is consistent with such technical specifications as the Board may publish on its website; and
  (c)the parties to a dispute to attempt its resolution by mediation by a conciliator of such online dispute resolution Institution as the parties may mutually agree upon, through the online dispute resolution portal
3 In this rule, the expression-
  (a)"Online Dispute Resolution Institution" shall mean an institution empanelled as such under the master circular for online dispute resolution issued by securities and exchange board of India; and
  (b)"Online dispute resolution portal" shall mean the portal so named in the said Master circular.